WARRANTY
If your product does not work properly because of a defect in materials or workmanship, Pach and Company
(referred to as the warrantor ) will, for the length of the period indicated on the chart below, which starts with the
date of original purchase (Limited Warranty Period ), at its option either (a) repair your product with new or
refurbished parts or (b) advance replacement with new or refurbished product. The decision to repair or advance
replacement will be made by the warrantor. Advance replacement will be ship UPS ground under the warranty
period with no charge. The defective product must be return to Pach and Company within 15 days after receiving
the advanced replacement otherwise you will be billed the full amount.
Parts: 12 month, does not cover parts needed to re-install the product by the installer, does not cover the antenna
and antenna’s cable.
Labor: 12 month, does not cover installation labor
LIMITED WARRANTY LIMITS AND EXCLUSIONS
This limited warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT
COVER normal wear and tear or cosmetic damage.
The Limited Warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which result
from accidents, misuse, abuse, neglect, bug infestation, mishandling, misapplication, alteration, faulty installation,
setup adjustment, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage,
modification, introduction to sand, humidity or liquids or product has been installed by non-license installer or
damage that is attributable to acts of God.
ADVANCE REPLACEMENT can only be issued by Pach and Company Technical Department free of charge and
transport by standard transportation (UPS Ground, Standard US mail, whichever is applicable). Our Technical
Department has the right to decline advance replacement. It is your responsibility to return the defective part at your
cost.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER LIMITED WARRANTY
COVERAGE . THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR RISING OUT OF ANY BREACH
OF THIS LIMITED WARRANTY. (As examples, this excludes damages for lost time, lost calls or messages, cost
of having a unit removed or re-install if applicable, travel to and from the servicer.
ALL EXPRESS AND IMPLIED WARRATIES, INCLUDING THE WARRANTY OF
MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitation on how
long an implied warranty lasts, so the exclusions may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other rights which vary from state to
state. If a problem with this product develops during or after the Limited Warranty period, you may contact your
dealer/installer. If the problem is not handled to your satisfaction, then call Pach and Company at 1-888-678-7224.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY LIMITED WARRANTY, ARE YOUR
RESPOSIBILITY.
(1 pages)
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